Privacy policy
I.C. KARGO MÉXICO S.A. DE C.V.
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) effective as of March 21, 2025, we hereby issue this Privacy Notice to inform you of the terms and conditions for the processing of your personal data. We are committed to protecting the privacy of your data and have implemented administrative, technical, and physical security measures to safeguard it in accordance with applicable law.
I. IDENTITY AND ADDRESS OF THE DATA CONTROLLER:
TRADE NAME / BRAND: INTERCONTINENTAL KARGO
LEGAL / COMPANY NAME: I.C. KARGO MÉXICO S.A. DE C.V.
ADDRESS: Calle Volcán Vesubio número 6186, planta alta, Colonia El Colli Urbano 1ra sección, Código Postal 45070, Zapopan, Jalisco.
EMAIL ADDRESS: administracion@ickargo.com
OFFICIAL WEBSITE: https://ickargo.com
DATE OF NOTICE UPDATE: May 29, 2025
II. PERSONAL DATA TO BE COLLECTED (SUBJECT TO PROCESSING):
For the purposes indicated in this notice, we will collect personal data from you which may include:
IDENTIFICATION DATA: Name, date of birth, CURP, official identification and/or signature.
CONTACT DATA: Telephone number, email address, and/or address.
REPRESENTATION DATA: Position, department, commercial references and/or notarial powers, if applicable.
FINANCIAL AND BANKING DATA: Account number, interbank CLABE, banking institution, income, credit history, only if necessary for payments, fulfillment of contractual obligations, analysis of service requests and/or credit payments.
TAX DATA: RFC, tax certificate, tax receipts, tax regime and/or compliance opinion.
SENSITIVE DATA: For the reception and/or provision of services, we do not require the collection of sensitive data on our part. That is, we do not request information that reveals aspects such as your ethnic or racial origin, present or future health status, genetic information, religious, philosophical and moral beliefs, political opinions, and sexual preference, or any other data considered sensitive by law.
We may collect such information in person or through any printed, electronic, audible, visual means or through any other technology. Likewise, you have the possibility of obtaining and/or verifying personal data through third parties and other sources permitted by Law, exclusively for the purposes described in the next point.
III. PURPOSES OF PERSONAL DATA PROCESSING:
The personal data you provide us will be used for one of the following purposes, depending on each situation:
Primary purposes (one or more may apply)
a) Identification and verification of the data subject.
b) Evaluation of the start of a commercial and/or service relationship.
c) Provision of services and/or sale of products.
d) Fulfillment of obligations.
e) Internal administration and management of services and operations.
f) Handling requests.
g) Management of payments, invoicing, and collections
h) Signing of a contract with the data subject.
i) To contact you in case of an emergency that requires your authorization or information.
j) To provide you with the results of the service performed.
k) To send you a quote for the requested services.
l) To issue the invoice for the provision of services.
m) Access to our system, if applicable.
n) Registration, access control, and video surveillance for security purposes in our facilities.
Secondary purposes (one or more may apply)
a) Statistical purposes and internal analysis.
b) Satisfaction surveys and service improvement.
c) Technical support.
The personal data collected from prospective clients or suppliers will be used exclusively for analysis, contact, and eventual formalization of a commercial or service relationship.
We will not use your personal data for a purpose other than those described above. Should we require using your personal data for any secondary purpose in the future that is not compatible with those established here, we will inform you in a timely manner and, if necessary, request your prior consent.
IV. OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF DATA:
In accordance with the LFPDPPP, you have the right at all times to exercise the rights of Access, Rectification, Cancellation, and Opposition (commonly known as ARCO Rights) regarding your personal data. These rights allow you, respectively: (i) access your data and know details about its processing; (ii) request the rectification or correction of your data when it is inaccurate, incomplete, or not up to date; (iii) request the cancellation (deletion) of your personal data from our files, records, archives, and systems, so that it is no longer in our possession; the cancellation request will lead to a blocking period, after which the data will be deleted, and once canceled, we will inform the data subject; and (iv) object, for a legitimate cause or when personal data is subject to automated processing.
Likewise, you can revoke your consent for the processing of your personal data at any time, either for all of your data or only for a particular purpose. The options and means to revoke or exercise your ARCO rights is by sending an email with your request to the address indicated in point I. IDENTITY AND ADDRESS OF THE DATA CONTROLLER.
Es importante mencionar que no en todos los casos podremos atender de manera absoluta su solicitud de revocación o de cancelación, ya que por disposiciones legales podríamos requerir seguir conservando ciertos datos por un periodo determinado (por ejemplo, para cumplir obligaciones fiscales) o porque los datos sean necesarios para continuar prestándole el servicio contratado. No obstante, siempre podrá ejercer sus derechos ARCO para limitar el uso o divulgación de su información personal.
When personal data has been transferred prior to the date of rectification or cancellation and is still being processed by third parties, we will notify such third parties of your request for rectification or cancellation, so that they may also proceed to carry it out. We inform you that we will not have the obligation to cancel personal data when any of the cases indicated in Article 25 of the LFPDPPP occur.
V. MECHANISMS FOR EXERCISING ARCO RIGHTS:
To exercise any of these rights or to revoke your consent, you may send us a request to the email address indicated in point I. IDENTITY AND ADDRESS OF THE DATA CONTROLLER. The request must contain:
- Full name of the data subject and, where applicable, of their legal representative.
- Address or electronic means to receive notifications.
- Copy of official identification of the data subject and/or legal representative.
- Clear and precise description of the personal data with respect to which the right is sought to be exercised.
- Any additional document or information that facilitates the location of your data in our databases.
In the case of rectification, it must be accompanied by the documentation that proves the requested correction.
Response Times:
- Receipt of your request will be acknowledged within 5 business days.
- If the request does not meet the requirements, you will be notified within 5 business days following its reception to remedy the omission, having a period of 10 business days to do so; otherwise, it will be considered as not submitted, and you are free to make the request again at any time.
- The response will be issued within a maximum period of 20 business days counted from the complete receipt of the request.
- If applicable, the changes will be made effective within 15 business days after our response.
The indicated deadlines may be extended in accordance with the law, if there is a justification. The data controller will deliver the information or resolve the request through the email that you have indicated for this purpose.
VI. CHANGES TO THE PRIVACY NOTICE:
This privacy notice may be modified or updated in the future, for example, to comply with legislative changes, internal policies, or new requirements for the provision or offering of our services. Any substantial or total change made to this Comprehensive Privacy Notice will be informed to you through the usual means of communication we use with our clients. In particular, we may notify you via a message to the email you have provided, and/or we will publish the modifications on our official website (indicated for such purposes in point I. IDENTITY AND ADDRESS OF THE DATA CONTROLLER) in the Privacy Notice section, or we will make them visible to you in our physical facilities. We recommend that you periodically review our website to be informed of any changes to this notice.
VII. TRANSFER OF PERSONAL DATA:
We inform you that your personal data may be transferred to third parties, national or foreign, prior to the start of a commercial or service relationship for its validation or for the fulfillment of contractual or legal obligations of the data controller. In this sense, the data controller may transfer your personal data to the following persons or entities:
To our LEGAL OFFICE, for the review of the legal terms of the commercial or service relationship, validation of documents and information of the data subject, and, where appropriate, preparation or review of the corresponding contract and any other document linked to the commercial or service relationship.
To our ACCOUNTING OFFICE, for the purpose of validating the information provided, managing invoicing processes, compliance with tax and accounting obligations, or any other activity directly linked to the commercial or service or contractual relationship established.
These transfers will be carried out only when they are necessary for the fulfillment of the purposes provided in this privacy notice, observing at all times the principles of legality, purpose, loyalty, consent, quality, proportionality, information, and responsibility in the processing of personal data.
The data controller will ensure that said third parties adopt the necessary security, confidentiality, and protection measures to safeguard your personal data in accordance with the provisions of the law.